Our Approach


Our ambition: To virtually support kiwis to stay well and connect them seamlessly with care when they need it

Our values: Underpin all we do, and how we do it


Motivated by Quality
We aim high every time and provide a quality, high level customer experience

Do the Right Thing
Our people are empowered to make the right decisions and are backed to do this
Pokohiwi ki Pokohiwi
We want to stand shoulder to shoulder with the people who use our services - and with their communities, and health and social providers - to connect them with care seamlessly when they need it
Passion for Better
Continually being the/our best and seeking to do better every time, with every interaction

Our focus: at the centre of everything we do are representative examples
of service users created to ground us and keep us focused on what matters most